Who do I call for an electric outage?


For an electric outage call the main phone number for CPS Energy at (210) 353-2222. 

CPS Energy has four customer service locations, all centers are open Monday through Friday 7:30am to 7:00pm.

(Each CPS Energy Customer Service Center has a night deposit box for around-the-clock payments).



North Side (parking lot under construction through October): 7000 San Pedro, north of Oblate Drive
East Side: 4525 Rigsby - Dellcrest Shopping Ctr., Ste. 112

West Side: 803 Castroville - Las Palmas Ctr., Ste. 406
South Side: 660 S.W. Military - Shopper's City Mall, Ste. X

Service Problems, Street Lights Out, or Emergencies (210) 353- HELP (4357). (Hours of operation 24/7).

Toll Free (800) 870-1006

Hearing Impaired (210) 353-2224

Payment Arrangements/Extensions (210) 353-2222

Tree Trimming (210) 353-2222

CPS Scams (210) 353-4000


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